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Payment & Shipping

Do you offer a financing option?

Yes! Get it now, and pay later with Shop Pay! For orders over $50.00, select installments at checkout to split your purchase into 4 interest-free payments. For more information and frequently asked questions, please visit the Shop Pay website.

How do I purchase a Rowan gift card?

We offer a digital gift card available online and physical gift cards available in the studio only. Gift cards can be used towards an in-store piercing experience or online purchase,. Please click HERE for our digital gift card options. If you want t

How do I redeem a digital Rowan gift card?

Redeeming your Rowan gift card is easy! First, visit our website and shop for all of your favorite styles. Once you've added the earrings to your cart, you can head to the checkout!. If you're using a computer, on the right-hand side of the checkout

How much does shipping cost?

For orders of $150 or more, shipping is FREE. For orders under $150, shipping is a flat fee of $5.00 via DHL or USPS, $12.00 for Expedited 3-day FedEx Shipping, and $25.00 for 1-2 business day Express FedEx Shipping.

Where does Rowan ship?

We ship to customers in the United States!. We do not offer international shipping at this time. Please note that if you live in Alaska, Hawaii, or a U.S. territory, your order may take up to two weeks to reach you via our Standard USPS Shipping.

How long will it take to receive my order?

Please allow up to 1-2 business days from the date of purchase for your order to be on its way, and expect arrival between 7-10 business days for Standard USPS or DHL Shipping. You will also be emailed when your order ships from our warehouse.

My order says delivered but I have not received it.

Shipping carriers will often prematurely mark boxes as "delivered" even though they have not yet been delivered... we understand the frustration this causes!. Please give the carrier an additional 48 hours to actually deliver your box. If at this tim