Can I return an in-store purchase online?Updated a month ago

No. Unfortunately, our online return portal cannot accommodate the return of an in-store purchase.

Rowan accepts returns and offers exchanges of unused and unworn jewelry within 30 days of purchase. Items marked as final sale and piercing studs are not eligible for return. Piercing fees and shipping fees are non-refundable. 

Eligible in-store purchases may be returned to your nearest Rowan studio within 30 days of receipt.